Production lead time is the time it takes for a product to ship after the art department receives approval on the proof. The artwork proof for your product will be sent to you within 3 business days of the order date. It is important to approve your proof as soon as possible upon receiving it; the longer you wait, the longer your order will be delayed. Per company policy, orders do not go into production until you have approved the proof and we have received payment. Also keep in mind that lead times do not include shipping times provided by our carriers. Lead times are strictly from the time an order goes into production until the time it is ready for transport. Finally, please note that blank products and lids will ship once the custom printed product is complete unless requested otherwise.
PLEASE NOTE: Unprinted sleeve orders will not ship for 7-10 days after ordering.

Updated 5/11/2022

PET Plastic Cold Cups 3, 8, 9, 12, 16, 20, 24, & 32oz 4 weeks YES
PLA Plastic Cold Cups 12, 16, 20. & 24oz 4 weeks YES
Dimple Sleeves DWS & DKS 7 weeks NO
Single Wall Paper Hot Cups 4 & 10oz 4 weeks YES
Single Wall Paper Hot Cups 8, 12, 16, & 20oz 6 weeks NO
Double Wall Paper Hot Cups 8, 12, 16, & 20oz 6 weeks NO
ECO PLA Hot Cups 4, 8, 12, 16, & 20oz 4 weeks YES
Food Bowls 4, 8, 12, & 16oz 4 weeks YES
Stickers 2, 3, 4, 5, & 6 inch 4 weeks NO
Safety Seals 3 & 7 inch 4 weeks NO
Floor Graphics 8 & 10 inch 4 weeks NO
Apparel All 4 weeks YES
Hats All 8 weeks NO
Bags All 4 weeks YES


If more information is needed, please contact customer service at 866-566-0390 (Monday-Friday 8am-5pm) or by email at [email protected]

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Give us a call at 866-566-0390 or email us at [email protected]